#avo-chat-widget textarea{
    background: #f3f3f3;
    width:100%;
    border-radius: 5px;
    border:0;
    padding:0.6rem;
    resize: none;
}

#avo-chat-widget .submit-btn {
    background-color: var(--primary-color);
    color: var(--dark-color) !important;
    border: none !important;
    padding: 0.5rem;
    border-radius: 8px;
    margin-top: 6px;
}

/* chat open and close */
.chat-bar-open , .chat-bar-close{
    text-align: center;
    position: fixed;
    bottom: 40px;
    right: 50px;
}
.chat-bar-close {
    display: none;
}
.chat-bar-open .close,
.chat-bar-close .close {
    width: 56px;
    cursor: pointer;
    height: 56px;
    padding: 6px;
    /* border-radius: 50%; */
    border-radius: 18px;
    border-style: none;
    vertical-align: middle;
    /* box-shadow: rgb(0 0 0 / 10%) 0px 1px 6px, rgb(0 0 0 / 20%) 0px 2px 24px; */
}

.chat-bar-open .close img , .chat-bar-close .close img {
    filter: brightness(0) invert(1);
    height: 28px;
}
.chat-bar-close .close i {
    font-size: 30px;
    color: #fff;
}
/* .chat-bar-open .close::after {
    position: absolute;
    content: "";
    top: 43px;
    left: 37px;
    transform: rotate(-51deg);
    border-left: 23px solid transparent;
    border-right: 30px solid transparent;
    border-top: 30px solid #fff;
} */
/* .chat-bar-close .close::after {
    position: absolute;
    content: "";
    top: 27px;
    left: 23px;
    transform: rotate(-55deg);
    border-left: 24px solid transparent;
    border-right: 29px solid transparent;
    border-top: 31px solid #fff;
} */

.chat-window {
    width: 332px;
    height: 280px;
    border-radius: 10px;
    background-color: #fff;
    /* padding: 16px; */
    z-index: 9999999;
    position: fixed;
    bottom: 120px;
    right: 54px;
    display: none;
    box-shadow: rgb(0 0 0 / 10%) 0px 1px 6px, rgb(0 0 0 / 20%) 0px 2px 24px;
}

.chat-window #faq_accordion{
    overflow: scroll;
    height: 290px;
}

.hi-there {
    color: #fff !important;
    padding: 16px 20px;
    border-top-right-radius: 5px;
    border-top-left-radius: 5px;
}
.hi-there .p1 {
    font-size: 20px;
    color: #fff;
}
.hi-there .p2 {
    font-size: 13px;
    color: #fff;
}
.chat-window .start-conversation {
    margin: 6px;
    padding: 12px 8px;
}
.chat-window .start-conversation h1 {
    font-size: 15px;
}
.chat-window .start-conversation p {
    font-size: 12px;
}
.chat-window .start-conversation button {
    cursor: pointer;
    border: none;
    border-radius: 20px;
    padding: 7px 30px;
    margin: 10px 0;
    background-color: #f57c00;
    color: white;
}
.chat-window .start-conversation button span {
    font-size: 14px;
}
.chat-window .start-conversation button i {
    font-size: 16px;
    position: relative;
    right: 6px;
    top: 3px;
    color: #fff;
}

/* chat window 2 */
.chat-window2 {
    display: none;
    width: 332px;
    height: 434px;
    border-radius: 10px;
    background-color: #fff;
    z-index: 9999999;
    position: fixed;
    bottom: 120px;
    right: 54px;
    box-shadow: rgb(0 0 0 / 10%) 0px 1px 6px, rgb(0 0 0 / 20%) 0px 2px 24px;
}
.chat-window2 .hi-there .p2 {
    font-size: 12px;
}



.message-box {
    height: 316px;
    width: 100%;
    overflow: auto;

}
.message-box .first-chat {
    min-width: 200px;
    max-width: 260px;
    float: right;
    background-color: #4c5aa1;
    padding: 10px;
    border-radius: 5px;
    color: #fff;
    margin: 14px 5px 14px 16px;
}
.message-box .first-chat p {
    font-size: 12px;
    overflow-wrap: break-word;
    color: #fff;
}
.message-box .first-chat .arrow {
    content: "";
    width: 0px;
    height: 0px;
    border-left: 9px solid transparent;
    border-right: 9px solid #4c5aa1;
    border-top: 9px solid #4c5aa1;
    border-bottom: 9px solid transparent;
    right: -172px;
    bottom: -23px;
    position: relative;
    margin-top: -15px;
}

.message-box .second-chat {
    display: inline-block;
    float: left;
    margin-left: 6px;
    text-align: left;
}

.message-box .second-chat .circle {
    background-color: #4c5aa1;
    height: 30px;
    width: 30px;
    border-radius: 50%;
    float: left;
    padding: 10px;
    margin-top: 10px;
    margin-right: 5px;
}
.message-box .second-chat #circle-mar {
    margin-top: 5px;
}

.message-box .second-chat p {
    font-size: 12px;
    overflow-wrap: break-word;
}
.message-box .second-chat p {
    min-width: 100px;
    max-width: 240px;
    float: left;
    background-color: #ecf1fb;
    padding: 12px;
    margin: 0 5px;
    border-radius: 10px;
    color: #000;
}
.message-box .second-chat .arrow {
    content: "";
    width: 0px;
    height: 0px;
    border-right: 9px solid transparent;
    border-left: 9px solid #ecf1fb;
    border-top: 12px solid #ecf1fb;
    border-bottom: 9px solid transparent;
    margin-left: 40px;
    margin-top: -2%;
    display: inline-block;
}

.chat-window2 .input-box {
    position: absolute;
    font-size: 12px;
    bottom: 0;
    left: 0;
    right: 0;
    padding: 0 12px 12px;
}
.chat-window2 .input-box .write-reply {
    float: right;
    width: 265px;
}
.chat-window2 .input-box .write-reply input[type="text"] {
    border: none;
    outline: none;
    font-size: 14px;
    height:64px;
}
.chat-window2 .input-box .send-button {
    float: left;
    border: none;
    outline: none;
    margin-top: 56px;
}
.chat-window2 .input-box .send-button button {
    border: none;
    background-color: transparent;
    cursor: pointer;
    outline: none;
}
.chat-window2 .input-box .send-button button i {
    color: grey;
    font-size: 20px;
    font-weight: bold;
}
.chat-window2 .input-box .surveysparrow img {
    width: 15px;
    margin-bottom: -4px;
}
.chat-window2 .input-box .surveysparrow p {
    display: inline;
    font-size: 10px;
    color: #636262;
}
.chat-window2 .input-box .surveysparrow {
    position: relative;
    padding: 4px 0;
    margin:  8px 0;
    text-align: center;
    border-bottom: 1px solid lightgray;

}


/* Mobile and Tablet */
@media (max-width: 768px) {

    /* chat window 2 */
    .chat-window2 {
        width: 100%;
        height: 100% !important;
        right: 0px !important;
        bottom: 0px !important;
        border-radius: 0px !important;
        box-shadow: none !important;

    }

    .message-box{
        height: 100% !important;
    }

}


/* RESPONSIVE */
@media screen and (max-width: 396px) {
    .chat-window {
        right: 14px;
        bottom: 87px;
    }
    .hi-there {
        padding: 12px 30px;
    }
    .chat-window2 {
        right: 14px;
        bottom: 87px;
        height: 420px;
    }
    .chat-bar-open {
        bottom: 20px;
        right: 21px;
    }
    .chat-bar-close {
        bottom: 21px;
        right: 25px;
    }
    .message-box .second-chat .arrow {
        margin-left:41px;
    }
}